Waiting On An Order?
Due to the impact of COVID-19 on shipping carriers, your tracking information may be slow to update, and your order may take longer than usual to be delivered (even if it ships on time). Thanks for your patience and understanding.
We encourage you to use the form on this page for all customer service requests. However, if your issue requires an email or you are looking to contact another department at Mack Weldon, below are our email addresses:
Customer Service: firstname.lastname@example.org
Media & Press: email@example.com
We do not sell product from our corporate headquarters in New York City. If you want to visit, please reach out to our customer service team first.