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CAREERS

Mack Weldon is seeking a Ruby developer for its growing e-commerce business. We are an early-stage, venture-backed NY-based startup with die-hard fans. 5+ years transactional web development experience required, e-commerce experience with strongly preferred. Contact jobs@mackweldon.com.

About Mack Weldon

Mack Weldon is reinventing men’s basics. We believe that men’s underwear, undershirts, t-shirts and socks need a serious upgrade, and we’re delivering it. Customer comments such as “MackWeldon is the iPhone of underwear” make us think we’re on to something.

We launched in mid-2012 and have been gathering loyal followers. Our small team is led by digital and apparel pros with a track record of success. We are backed by a highly motivated group of professional and strategic investors.

Our developer needs to work closely with the marketing team to bring concepts to reality in a rapidly changing environment. He/she should creatively address projects to build the best solution, taking into account customer experience as well as business objectives. Direct experience working with Spree Commerce is a major plus.

About the Role

Are you more than a web developer?  We're looking for a dynamic individual who knows their way around Rails, from the DB to the browser, from whiteboard to reality. We value experience building products and a keen desire to solve problems.

We’re a lean team so you need to be hands-on. Candidates should have at least 5 years of experience in e-commerce development, ideally with strong exposure to mobile and tablet technology as well. Responsibilities and additional experience include:

  • Help scale our architecture and improve site performance
  • Work with marketing and product teams to define new features, build new buy path flows, landing pages, navigation and e-commerce functionality
  • Partner with design team to execute high quality user experience and brand identity
  • Coding new features – back-end (Ruby) as well as front-end development (JavaScript/ JQuery/CSS)
  • Ability to manage 3rd party vendors (potentially offshore developers, email technology, warehouse fulfillment software, QA resources, etc.)
  • Comfortable in a small, nimble, startup environment

The position will be based in our Midtown Manhattan (New York, NY) office.

Compensation is commensurate with experience and will include salary, bonus and equity.

Interested candidates should email cover letter, resume and relevant examples of work to jobs@mackweldon.com, with “Developer” in the subject line. Mack Weldon is seeking a Ruby developer for its growing e-commerce business. We are an early-stage, venture-backed NY-based startup with die-hard fans. 5+ years transactional web development experience required, e-commerce experience with strongly preferred. Contact jobs@mackweldon.com.

Mack Weldon is seeking a Customer Experience Associate for its growing e-commerce business. We are an early-stage, venture-backed NY-based startup with die-hard fans.

About Mack Weldon

Mack Weldon is reinventing men’s basics. We believe that men’s underwear, undershirts, t-shirts and socks need a serious upgrade, and we’re delivering it. Comments like “Mack Weldon is the iPhone of underwear” and making Business Insider’s short list of “New Yorks Next Big Startups” makes us think we’re on to something.

We launched in mid-2012 and have been gathering loyal followers ever since. Our small team is led by digital and apparel pros with a track record of success. We are backed by a highly motivated group of professional and strategic investors.

What we’re looking for:

  • Patience, energy, enthusiasm, kindness, sincerity and adaptability
  • The ability to problem solve and think on your feet, with analytical skills a big plus
  • Excellent computer and technical skills, including experience with Excel
  • Ability to build rapport with people quickly and easily
  • A “no task is too small” attitude and a positive, spirited outlook
  • Strong work ethic and an entrepreneurial spirit
  • Essential sense of humor

Role and Responsibilities:

  • Deliver exceptional customer service through phone, email and social media
  • Strategize ways to improve our service, streamline our processes, and better serve our customers
  • Conduct audits and effectively analyze data to better understand why our customers contact us
  • Think creatively about ways in which we can improve each customer’s experience
  • Master our internal management system in order to efficiently and effectively manage customer relationships
  • Channel customer insights to all areas of the business such as technology, marketing, design and product teams

Commitment: We are looking for both full-time and part-time employees, weekend availability is a must.

Background and Experience: You are a college graduate who has continuously proven yourself academically and is eager to learn and grow with Mack Weldon. You have previously succeeded in a customer-centric and demanding environment.

Compensation and perks: We offer competitive start-up rates with access to a senior leadership team and, if appropriate, lots of underwear, socks and T’s.

The position will be based in our Midtown Manhattan (New York, NY) office.

Interested candidates should email cover letter, resume and relevant portfolio / campaigns to jobs@mackweldon.com, with “Customer Experience Associate” in the subject line.

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